The Participant Handbook is designed to provide you with all of the information that you need to make an informed choice, and as a reference guide throughout your training and assessment.
A Statutory Declaration is a written statement that allows a person to declare something to be true. By completing and signing this form you are declaring that the work you have provided is your own.
This form should be used by a student wishing to submit a formal complaint to InstaCert. Your complaint should contain all necessary information as well as any supporting evidence.
This form should be used by a student reconsideration of an unfavourable decision or finding from InstaCert. Your appeal should contain all necessary information as well as any supporting evidence.
This form should be used by a student when requesting a reissue of a Statement of Attainment that has been issued by InstaCert.
This form should be used by a student to consent to InstaCert disclosing their personal information (e.g. Name, Student ID, Email Address) to any representative nominated by a student.
This form may be used when a student wishes to submit a request for credit for units of competency and/or modules undertaken through previous study. Supporting documentation will be required to substantiate the request.
This form should be completed and submitted by a student when requesting a refund of fees associated with a course enrolment or product purchase.
This form should be used to submit a request for Recognition of Prior Learning (RPL) for the assessment of a learners competence. Supporting documentation may be required to substantiate the request