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InstaCert's Food Safety Supervisor Course is nationally recognised. The course is delivered in accordance with a nationally recognised training package, the Statement of Attainment is recognised throughout Australia and any units of competency attained can be used toward further qualifications.

Course Overview

By law, every Australian food business must have at least one Food Safety Supervisor employed on the premises. InstaCert's online course provides everything you need to complete your Food Safety Supervisor training with no pre-requisites. It's approved and recognized by every Australian state and territory and covers all industry sectors.

If you are based in New South Wales, you will also need a NSW Food Authority certificate as well as your Food Safety Supervisor Statement of Attainment. InstaCert is approved to issue NSW certificates so be sure to select this option during checkout, if required.

There are 7 lessons covered in the InstaCert online Food Safety Supervisor course (Level 1 & Level 2):

Lesson 1 - Food Safety Laws & Responsibilities
Outlines the food safety laws in Australia and the responsibilities of a Food Safety Supervisor.

Lesson 2 - Understanding Food Safety
Understand what food poisoning, food allergies and food intolerances are, what causes them and the dangers associated with them.

Lesson 3 - Maintaining a Clean Workplace
Learn the proper methods for cleaning and sanitising, pest control, waste disposal and minimisation, and the reporting requirements for cleaning and maintenance tasks.

Lesson 4 - Personal Hygiene
Understand the requirements for good personal hygiene including clothing, behaviour, illness, hand washing and the proper ways to move between areas in the workplace.

Lesson 5 - Implementing Food Safety
Learn the different ways in which you can ensure that prepared food is fit for human consumption.

Lesson 6 - Food Safety Programs
Learn about food safety programs, HACCP and the responsibilities and reporting requirements of a Food Safety Supervisor.

Lesson 7 - Monitoring & Controlling Food Safety
Cover the HACCP principles in more detail and learn how they can be applied to a food business.

Lesson Quizzes
At the end of each lesson you need to complete a multiple choice quiz. Once you've scored 100% you are able to move onto the next lesson. You have five attempts at each quiz.

Case Studies
There are two short case studies that have been developed to see if you can apply what you've learnt to a real-life situation. Simply read the text and answer a series of multiple choice questions about the best way to handle each scenario.

Reading Activities (NSW Only)
The NSW Food Authority requires three additional training lessons on safe egg handling, allergen management and cleaning and sanitising practices. If you selected the NSW training option, there is an additional reading activity and case study for each of these lessons.

Observer Report / Declaration
Since there are some things we can't see you doing through your computer, such as washing your hands, an Observer Report is required. This is a simple form that you ask someone you've worked with (past or present) to complete about tasks they've seen you doing. The form can be completed online or downloaded and filled out manually.

Units of Competency

InstaCert's Food Safety Supervisor course covers a number of food industry sectors.

When you enrol, the industry you select will determine which Observer Report is issued and what units of competency are displayed on your Statement of Attainment.

(Please note that if you are in New South Wales, only the Retail and Hospitality units are recognised by the NSW Food Authority.)


SIRRFSA001: Handle food safely in a retail environment


SITXFSA001: Use hygienic practices for food safety

SITXFSA002: Participate in safe food handling practices

Health & Community

HLTFSE001: Follow basic food safety practices

HLTFSE005: Apply and monitor food safety requirements

HLTFSE007: Oversee the day-to-day implementation of food safety in the workplace

Food Processing

FBPFSY1001: Follow work procedures to maintain food safety

FBPFSY2001: Implement the food safety program and procedures

Transport & Distribution

SITXFSA001: Use hygienic practices for food safety

SITXFSA002: Participate in safe food handling practices

What They're Saying

4 stars
"Thank you for the comprehensive course. I’ve been catering for 35 years and needed to update my certificates. Your course helped me make sure I was following the correct procedures."
- Pam S, Victoria
4 stars
"I’m really happy with the course and how easy it was. I also appreciated all the assistance from your customer service team."
- Sayed M, NSW
of participants would recommend this course to others
of participants gave InstaCert a 10/10
of course participants said the course was a great value for the price


The duration of the course depends on your existing knowledge of food safety and your English-language ability.

On average, most people complete the lessons and associated quizzes in about 6 to 8 hours.

The other parts of the assessment can take anywhere between 10 minutes to 4 hours depending on who you choose to complete your Observer Report and whether you need any extra assistance with the course content.

It's not unusual for students to sign up and complete the course on the same day, but we do give you up to 12 months to complete everything.

It's important to remember that the course has been designed to be completed at your own pace, so you don't need to complete the course in one sitting — you can log on and log off as many times as you need.

The course content delivered by InstaCert is determined by the Industry Skills Councils who also provide rules about how training organisations need to assess students training to be a Food Safety Supervisor.

One of the rules is that students need to be observed practising food safety skills. With online training, there are some skills we can't see you doing through a computer. So, the easiest way to meet this requirement is to provide you with an Observer Report and you can ask someone in your workplace to confirm that they have seen you do things like washing your hands correctly and wearing appropriate clothing for work.

1. A modern web browser
You need to have a modern web browser and ensure that you have Javascript enabled.

2. An email address
During course registration, we will ask you for your email address. This is a mandatory requirement for you to be able to access our systems. Email addresses cannot be shared by students.

3. Adobe PDF Reader or Adobe Acrobat
Some of the forms that you need to complete (such as the Observer Report) are in PDF format. To get the latest version of Adobe PDF Reader for free, click here.

InstaCert courses work on most computers, laptops and tablet devices. However, due to the small screen size, we don't recommend using the course on mobile phones.

In order to complete this course you should be able to perform everyday tasks such as:

  • using an instant messenger tool
  • using email at work
  • responding to customer complaints
  • following a recipe

If you have any concerns about whether you have the skills required to participate in this course, please contact us and we'll be happy to discuss your requirements.

If you are concerned about the language, literacy or numeracy requirements of this course, or require any additional support, feel free to get in touch with us through our contact page.

Food Safety Supervisor

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